Contact us
Updated April 2026
Whether you have a question about a tool, want to discuss the Pro platform, or are interested in bespoke EU-Japan consulting — we'd be glad to hear from you.
General enquiries
Privacy & legal
Consulting enquiries
Postal address
DoSwiss Japan Co., Ltd.
Ashiya, Hyogo, Japan
Response time
We typically respond within two business days (Monday–Friday, Japan Standard Time). For consulting enquiries, please describe your situation and timing in your initial message — this helps us route your enquiry to the right person and prepare for the conversation.
For media or speaking enquiries
For interviews, podcast invitations, conference speaking, or other media-related requests, please use the same general email address with "Media" in the subject line.
For technical issues with the site
If a tool isn't working correctly, please include in your message:
- Which tool you were using
- What you expected to happen
- What actually happened
- Your browser (Chrome, Safari, Firefox, etc.)
This helps us reproduce and fix the issue quickly.